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Largest Entertainment Center in US Set to Open Near Dayton This Spring!

January 26th, 2012 No comments

Scene75 Entertainment Center, under construction north of Dayton, is being called the nation’s largest indoor entertainment center.A $5 million indoor entertainment center under construction north of Dayton and expected to open this spring is being described as the largest in the nation.

Scene75 Entertainment Center, one exit south of the Interstate 70/75 interchange, will feature 124,000 square feet of indoor attractions, coupled with seasonal outdoor offerings.

The attractions include a full service-restaurant; two indoor bars with 70-inch HD TVs and live sports tickers; an outdoor patio with food and beverage service; an indoor electric go-kart track; a multi-level laser tag arena; an indoor bouncing inflatable arena; a redemption and video arcade; an interactive gaming theater with giant screens; two 4D theaters; four mini-bowling lanes; a 10-car bumper car system; three outdoor sand volleyball courts (with plans to expand to nine courts); two outdoor bocce courts; live fantasy sports leagues; a concession stand; eight private party rooms; and a banquet hall.

Jim “Radar” Martin, who has been the general manager at Tank’s Bar & Grill in Dayton for 25 years, will serve as the venue’s food and beverage manager and will operate the restaurant, Radar’s Bar & Grill. It will serve pretzels, nachos, burgers, pizzas and other American grill fare.

Set to open in late spring, possibly mid- to late April, Scene75 will be at 6196 Poe Ave., in a former furniture warehouse across the highway from the restaurants and motels on Miller Lane, according to Jonah Sandler. The Cincinnati native and Sycamore High School graduate, now a Dayton resident, co-owns the venue with a group of investors.

“We felt that there is a significant void in the market for something of this nature,” he said. “We felt that this was a very good opportunity with significant potential that hasn’t been accomplished within this area or even in the industry.”

Sandler, who opened Putters Par-adise at Englewood Fun Center, a miniature golf course that he designed, and the Chaos Room in Centerville, an interactive gaming theater that will have its second outpost at Scene75, said he traveled the country touring existing entertainment facilities and believes Scene75 will be the largest in the country. Industry data seem to support that claim. David Mandt, spokesperson for the International Association of Amusement Parks and Attractions (IAAPA), an international trade association for permanently situated amusement facilities, said Scene75 would quality as what the industry calls a “family entertainment center” (FEC), which refers to any center with a variety or collection of attractions. Mandt said there are approximately 1,500 FECs in the U.S.; based on the IAAPA’s State of the Industry Survey for Family Entertainment Centers, facility sizes range from 5,000 square feet to 20 acres (factoring in both indoor and outdoor facilities), but the average size for an indoor FEC is 23,911 square feet, Mandt said.

“This is certainly a very, very large center by industry standards,” he said of Scene75’s proposed 124,000 square feet of indoor attractions.

Ben Jones, IAAPA’s FEC specialist, agreed, noting that many centers are larger than 124,000 square feet when both indoor and outdoor attractions are included; however, he said he doesn’t know of any centers with indoor offerings in that size range. By comparison, Dave & Buster’s centers tend to be in the 50,000-60,000-square-foot range, he said.

Sandler said Scene75 will cater to all ages, but it was designed with adults in mind. Patrons won’t pay an admission fee but instead will load a card with currency, which will be deducted as they use the attractions.

“We have tried to appeal to the adult audience with the belief that if we can get the adults, the kids will come,” he said. “With the amount of attractions we’re offering, we’ll be able to appeal to all audiences … whether someone is looking for a date night idea, a birthday party for kids or a corporate event.”

“We anticipate being able to attract people from 75 miles away,” he added. “With 11 or so motels across the street and 30 or so restaurants, there’s a lot of traffic in the area.”

For updates, visit the venue’s Facebook page atwww.facebook.com/Scene75.

http://news.cincinnati.com/article/20120125/ENT/301230167/Entertainment-center-open-near-Dayton?odyssey=tab%7Ctopnews%7Ctext%7CFRONTPAGE

See us at IAAPA!

November 13th, 2011 No comments

Well folks we have come to that time of year where we host our spot at the worlds largest trade show for the entertainment industry… The IAAPA Attractions Show. Come see us at booth #4006.

Categories: Family Entertainment Center, News Tags:

Scottie’s in Illinois Goes From Skating Rink to Full-Fledged FEC

September 1st, 2011 No comments

From Funworld, September 2o11

After operating successfully for more than seven decades, you might think the oldest family-owned roller skating rink in the United States would be satisfied to sit comfortably in place and not embark on any risky new ventures, especially during tough economic times. That is not the case with Scottie’s Skateland in Quincy, Illinois.

The facility celebrated its 75th anniversary in June, just months after opening a $2.3 million, 15,000-squarefoot expansion that turned it into a fullfledged family entertainment center (FEC), now named Scottie’s Fun Spot.

Jeff Scott, the FEC’s general manager and the grandson of Albert Scott, who founded Scottie’s Skateland in 1936, says going from a skating rink to an FEC was an idea that just kept popping up.

“We were going to the roller skating trade shows and they were all adding laser tag or play areas to their facilities,” he says, “so we looked at that and it kind of grew into what it’s become now. It just kind of snowballed because the area needed a full-fledged fun center.”

So he and his parents, Bob and Jan Scott, who own the facility, commissioned a feasibility study with Jerry Merola of Alpha-Omega Amusements. Despite the study’s positive results, securing financing as a small business was tough during a recession. “We just never gave up,” says Scott. “We believed in our project and in the feasibility study, which was well worth the money, and we finally found a banker that thought the community also needed a project like this.”

Because the Scotts had to start the expansion more modestly than would be necessary in a strong economy with easier financing, it was important that they selected the right attractions from the start. “We attended Foundations [Entertainment University] to give us a start in the process, then hired Jerry Merola,” says Scott. “We also went to the IAAPA show and to a lot of other FECs, and talked to other promoters. We went to places that had the Ballocity play systems, and I took my kids to see what they thought of it.”

In the end, the attractions they settled on included a two-story Ballocity play area from Prime Play; Highway 66 mini-bowling from QubicaAMF; a 3,700-square-foot laser tag arena from Zone Systems; Spin Zone bumper cars from Amusement Products; a Laser Frenzy laser maze; and a 65-game arcade. Scott says the FEC also went with an Embed debit card system and notes that Scottie’s Fun Spot is one of only a few FECs that allow guests to choose whether or not to use redemption tickets.

Amid all of the progress, one thing that has not changed at Scottie’s is a strictly enforced code of behavior to maintain a safe family atmosphere. The FEC does not allow muscle shirts, baggy pants, bandannas, hoodies with the hoods up, foul language, or borrowing money from other patrons. “My grandfather had a lot of ‘tough ship’ rules!” asserts Scott. “On a Friday night, we keep a book on kids we kick out, and if we have to call a deputy, we take a picture and put them in a book.”

Scott says his only real concern now is that the operation has no outdoor attractions. So in 2012, the facility will embark on the second phase of its expansion, which will include go-karts and minigolf.www.scottiesfunspot.com

 

Creative Works adds a laser tag arena to a fitness center in Lubbock, Texas called Bodyworks.

January 23rd, 2011 No comments

an 10, 2011 – Fitness is an integral part of everyone’s life.  Consumers join and frequent fitness centers every day in order to get in shape.  Usually each fitness center has the same basic components to offer consumers:  fitness equipment, classes, weights, a track, and childcare services.  Bodyworks is a fitness center in Lubbock, Texas that decided to think outside of the box regarding what they could offer their customers.  Last month they added a laser tag arena to their facility to spark new interest in their club as well as to outside customers.  This is one of the few laser tag arenas to be located inside a fitness center, but the first to incorporate an immersive atmosphere for a more authentic playing experience.  The end goal was to create a visually stunning environment that would create a buzz about their existing facility and cause people to think differently about the capabilities of a fitness center.  Bodyworks succeeded in doing so through their partnership with Creative Works for designing and building this attraction from the ground up.

Creative Works, the world leader in creating themed laser tag environments, started with a blank slate and customized one of their Jungle Quest style arenas to fit within the area allocated as part of the new center.  “The height of the space allowed for us to design and build one of our steel play structures for the client to ensure their guests had a great multi-level playing experience,”

commented Jeff Schilling, Chief Architect of Experiences for the Theme Team.  It added over 1,200 square feet of additional space to the playing arena giving the players more room to play and the client more opportunities to grow the number of laser tag packs as the need arose.

Upon the final installation of the structure, Creative Works sent their Theme Team down to install all of the Jungle Quest décor for this 4,000 square foot laser tag space.  This adventure style arena included many unique props and effects including:  a 14 foot tall illuminated torch tower with a 3 foot artificial flame serving as a beacon of light throughout the space; oversized old forest logs; twisted vines; colorful species of plants and tree tops; and much more.  The outside perimeter of this space was a feast for the eyes as it was painted to resemble an enchanted forest with 3D perspective and depth.

“It was a great pleasure working with Jeff and his team to transform our place and help educate us on adding laser tag to our mix,” said Pat Rose of Bodyworks.

To learn more about Bodyworks, visit: www.gobodyworks.com

Creative Works Theme Factory builds and designs attractions for family entertainment centers. We provide laser tag arenas, black light miniature golf, our Lazer Frenzy laser maze attraction and theming in general. www.thewoweffect.com

LEGOLAND® California Resort Announces Successful 2010 Plus Four New Guest Experiences

January 23rd, 2011 No comments

STAR WARS™ Miniland Area Planned for March Opening!

The Force was strong at LEGOLAND® California Resort when General Manager Peter Ronchetti announced that a new STAR WARS™ Miniland area will be opening at the family theme park on March 31, 2011. The announcement came when a Jedi Knight – flanked by stormtroopers from the 501st Legion – interrupted the Resort’s annual press conference in a maelstrom of darkness and lasers. Before the interruption, Ronchetti reviewed LEGOLAND California’s 2010 business results and announced the addition of Octopus Garden at SEA LIFE™ Aquarium; Splash Zoo at LEGOLAND Water Park; a LEGO® Hero Factory Experience inside LEGOLAND California and the re-launch of Park favorite Fun Town Fire Academy as Fun Town Police and Fire Academy.

“I am thrilled to be able to report that LEGOLAND California’s stellar growth streak has continued,” said Ronchetti.

“2010 was the most successful year in the history of LEGOLAND California Resort!” 2010 marked the seventh year of continuous growth for LEGOLAND California with double digit percentage growth in attendance over 2009. “Many theme parks across the country have reported difficult trading as a result of the challenging economic climate in recent years. So we feel very fortunate to be able to report that our attendance continues to grow,” Ronchetti continued.

Ronchetti attributed the Park’s success to continued expansion of Resort properties, specifically the addition of LEGOLAND Water Park, which opened in May 2010 and has already received many accolades including the World Waterpark Association’s prestigious Industry Innovation Award. The Industry Innovation Award is judged based on how the organization has set itself apart from others in terms of moving the industry to a new or higher plane

“More than just a year of exciting growth for LEGOLAND California, 2010 marked an exciting year for Merlin Entertainments Group here in the states,” Ronchetti continued. The second SEA LIFE Aquarium in the U.S. opened in Tempe, Arizona in May and it was announced that the second U.S. LEGOLAND Park, LEGOLAND Florida will open in Winterhaven, Florida in October of this year. Additional LEGOLAND Discovery Centers and SEA LIFE Aquariums are also cropping up across the U.S. with openings already planned in Texas and New Jersey.

“We expect continued success in 2011 with a multi-million dollar investment into expansions planned for all three Resort properties,” Ronchetti said as he went on to describe each of the new additions.

On March 31 LEGOLAND California becomes the first of three LEGOLAND Parks to launch a new STAR WARS Miniland area. Guests can enjoy seven of the most famous scenes from the six live-action STAR WARS movies, as well as a scene from the animated series STAR WARS: THE CLONE WARS™  all made out of 1.5 million LEGO bricks and built in 1:20 scale. Guests will be further immersed into the STAR WARS experience as they pose with life-size LEGO models of Chewbacca, R2D2 and Darth Vader. LEGOLAND Billund and LEGOLAND Deutschland will launch the STAR WARS Miniland area later this year.

Following a chronological path through the STAR WARS timeline, LEGOLAND guests retrace the major events of the beloved Saga. Some of the 2,000 LEGO models will be more than 6-feet-tall. Interactive buttons will allow children to activate animations throughout the scenes.

The models for the new STAR WARS area are being developed and built by eight model designers and two animation electricians at our sister park, LEGOLAND Deutschland. It will be up to Master Model Builders at LEGOLAND California to bring the scenes to life with the help of animation electricians, technicians and landscapers all working to ensure the LEGO models appear as realistic as possible with special effects and landscaping.

On February 17, a new LEGO Hero Factory attraction opens in the Imagination Zone. Here, young guests will be able to build and create their own heroes (or villains) and meet and greet their favorite Hero Factory characters. And from Feb. 17 through 27, guests will have the opportunity to build the largest LEGO mosaic to ever be built at LEGOLAND California. The 6-foot-tall, 26-foot-wide mosaic made of 298,368 LEGO bricks will depict an iconic scene from the Hero Factory saga and will be a permanent part of the new Hero Factory experience.

On April 12, one of the most popular rides in the Park – Fun Town Fire Academy – is being re-launched as the Police and Fire Academy. On this classic LEGOLAND ride, families pile into a fire truck and power it by pumping levers up and down as they race other families to put out the “fire”. The first family to make it back wins. Now the fire trucks are being joined by police vehicles and families race to put out fires and stop robbers.

On May 6, SEA LIFE Aquarium Carlsbad launches Octopus Garden, an interactive exhibit introducing families to the amazing world of cephalopods. From octopus and cuttlefish to nautilus, these distinctive creatures have almost supernatural abilities including camouflage, ink clouds and jet propulsion, that will surprise and delight adults and children alike. Octopus Garden replaces the Sharks Revealed exhibit that opened in 2008.

On May 26, Splash Zoo, a brand new area for toddlers, opens inside LEGOLAND Water Park. The DUPLO® Zoo themed area, located next to DUPLO Splash Safari and Kid Creek, features giant DUPLO Zoo animals – including a lion, a giraffe and a zebra – plus interactive spray pads, fountains and a teeter totter, all geared specifically for guests ages 1 to 3.

All of the new guest experiences are included in the cost of admission to LEGOLAND California Resort properties. For ticket prices, operating schedule and additional information, visit www.LEGOLAND.com or www.sealifeus.com or call 760-918-LEGO.

*** STAR WARS™ and related properties are trademarks and/or copyrights, in the United States and other countries, of Lucasfilm Ltd. and/or its affiliates. TM & © Lucasfilm Ltd. All rights reserved. All other trademarks and trade names are properties of their respective owners.

MERLIN ENTERTAINMENTS GROUP is the leading name in location based, family entertainment, and has seen the most successful and dynamic growth of any company in the sector over the last five years. Europe’s No 1 and the world’s second largest visitor attraction operator, Merlin has 69 attractions, 6 hotels and two holiday villages in 15 countries, across 4 continents. The company aims to deliver memorable and rewarding experiences to its 38.5 million visitors worldwide, through its iconic global and local brands, and the commitment and passion of its managers and 15,000 employees.

Pizza and go-karts return to Sixth Street

January 10th, 2011 No comments

By Kathryn Rem


The former Kick’s location reopened Friday as a different family entertainment center, America’s Incredible Pizza Company.

Incredible Pizza, headquartered in Springfield, Mo., has 15 other centers in Missouri, Indiana, Iowa, Oklahoma, Utah, Texas, Tennessee and one in Monterrey, Mexico. This is the first in Illinois.

“We’re a family entertainment center based on Christian values,” said Rick Pogue, company president, who was in Springfield last week for the ribbon cutting.

His business card says the company “exists to bring families and friends together through great food and fun…We operate our business by Christian principles, delivering a positive family experience and a fair return to our company.”

Eighty local employees have been hired at the facility, 2744 S. Sixth St., Pogue said.

The 1950s-themed venue (pictured above) offers laser tag, indoor go-karts, mini bowling and more than 50 arcade and video games. Game winners can redeem points for prizes.

There are three large dining rooms and four private rooms for birthday parties, showers, church events, sports team banquets, family reunions and other get-togethers.

An all-you-can-eat buffet features pizza, pasta, taco, nacho, salad and dessert bars, plus two entrees each day, burgers, vegetables, mashed potatoes and the company’s signature item — cinnamon rolls.

Hours: 11 a.m. to 8 p.m. Sunday through Thursday and 11 a.m. to 9 p.m. Friday and Saturday. Food service ends an hour before closing. Website: www.incrediblepizza.com. Phone: 280-4067.

For more information about Incredible Pizza, plus other restaurant news, read the A La Carte column in the business section of the print edition of today’s (Jan. 9)  SJ-R.

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Legoland Coming Together, Piece by Piece

January 10th, 2011 No comments

Pieces to Fit Together in New Park, From Bare Dirt

By Gary White
THE LEDGER

Published: Sunday, January 9, 2011 at 10:46 p.m.
Last Modified: Sunday, January 9, 2011 at 10:46 p.m.

WINTER HAVEN | Legoland Florida will aim to stimulate children’s imaginations, yet at the moment it takes some imagination to envision a world-class theme park arising from what is largely a rolling expanse of bare dirt.

Where a 40-foot castle will stand, a grid of steel bars and a foundation of gray cinder blocks provide a basic outline.

Two linked circles of flattened clay inside a wooden framework hint at what will be a pool in which children will race around on jet boats.

Near the park’s north end, a cement slab bordered by curving, 42-inch wooden walls offers a glimpse of what will be an artificial pond for more gentle boating experiences.

With nine months until the planned opening of Legoland Florida, general manager Adrian Jones said construction is proceeding on schedule.

“We are on budget and on time,” Jones said.

Merlin Entertainments Group, Legoland’s corporate owner, bought the former Cypress Gardens property last January for a reported $22.3 million, designating it to be the world’s fifth Legoland park. Last August, Legoland selected PCL Construction Services as lead contractor for construction work. PCL, headquartered in Denver with an office in Orlando, has overseen construction of the Wizarding World of Harry Potter at Universal Orlando Resort and the Jungala exhibit at Busch Gardens.

Employees from PCL and sub-contractors, wearing bright-green shirts and hard hats, toiled throughout the 150-acre property Wednesday afternoon. At the foundation for the Dragon Coaster, an indoor-outdoor roller coaster that passes through a castle, workers hammered steel reinforcing bars into place and used a power saw to slice up cinder blocks. Masons from a fittingly named sub-contractor, Castle Construction, fitted cinder blocks into the footing of the castle, which will be visible from Old Helena Road to the east.

In what will be the Land of Adventure, a worker pushed a plate compactor to smooth out dirt in preparation for pouring the cement floor of the AquaZone Wave Racer ride.

LOCAL CONTRACTOR

A local company, Tucker Construction and Engineering of Winter Haven, is working as a direct contractor for Legoland. Mark Atterson, a project manager, said Tucker is doing renovations to “back of house” buildings that Legoland Florida will use for facilities, maintenance and administration.

Atterson said Tucker Paving, a division of the company, is doing demolition and other work as a sub-contractor for PCL. He said Tucker has had 20 to 25 employees on site in recent days and will be working at the property until the summer.

Jones, the general manager, previously oversaw the opening of Madame Toussads Hollywood and construction of the Legoland Discover Center in Illinois. As Jones sat in his modular office at the property’s south end Wednesday afternoon, a 10-foot long architect’s overall master plan for the 150-acre property was taped up on a wall.

Tacked to the wall beside it was an aerial photograph of Cypress Gardens, Legoland’s predecessor attraction, showing red, yellow and white flowers in full bloom.

Jones said he hung the vintage photo as a reminder to himself of the property’s heritage and his quest to imbue Legoland Florida with unique visual appeal.

“We want this to be the most beautiful Legoland in the world,” Jones said. “That’s already impacting everything we do. We’re making decisions with that in mind.”

As an example, Jones said he had ordered a change in the design of the parking area to save two trees.

TREES MOVED

Legoland’s commitment to maintaining flora is apparent elsewhere on the property. Crews will relocate some 660 trees during construction, many of them mature oak trees that must be dug up and replanted the same day to ensure survival. Mature oaks can weigh 65 tons and can have root-balls 14 feet across, said Craig Riebel, Legoland’s construction supervisor.

One such move occurred Wednesday. An oak dangled in the air, its root-ball saddled in ropes held by the 200-foot boom of a crane. Workers were moving the oak a short distance in the south end of the park, the area to be called The Beginning.

Other trees on the property were surrounded by orange webbing and signs that read, “Tree Protection Zone.”

Workers have relocated several trees from an expanse near the center of the property that will become Miniland USA, the heart of the attraction. Miniland will feature replicas of national and local landmarks constructed from millions of Lego bricks.

Jones said landscaping around Miniland is nearly completely, and the cement base will be poured in the next few weeks. He said Legoland employees at other sites are already building the Miniland models, which will be delivered and installed in a few months.

Jones said the first model builders based at Legoland Florida will arrive soon. He said the builders will devote themselves to setting up a shop, in which they will eventually construct models from Lego bricks to be used throughout the park and in marketing efforts.

MANY BUILDINGS STAY, BUT REDONE

Legoland Florida will retain many buildings from Cypress Gardens, though many of them are being thoroughly renovated. Jones said all of the restaurants and restrooms have been gutted, in some cases down to the bare frames. Some buildings, particularly around the former Cypress Gardens radio museum, have been demolished to reduce congestion.

The new owners have removed many of the Cypress Gardens amusement rides, but two major structures remain: the wooden Triple Hurricane roller coaster, to be renamed Coastersaurus, and the Swamp Thing suspended metal roller coaster, to be renamed Flying School.

Jones said the wooden coaster’s five cars have been sent elsewhere to be refurbished.

During the construction, Legoland is reusing 18,000 tons of concrete from sidewalks and foundations of Cypress Gardens. A contractor is using a 15-ton machine to pulverize the concrete, which is being used as a base layer for new sidewalks.

At the less visible level, Jones said crews are replacing outdated pipes and wires and installing a fiber-optic communications network throughout the park.

High wooden walls line the perimeter of the property, and access is tightly restricted. Water access from Lake Eloise makes it difficult to seal the property completely, especially at night, but Jones said Legoland is adding more security guards and installing video cameras to prevent intrusions that could create liability issues.

HIRING IN SPRING

Legoland has about 60 employees working on the property, mostly in administration, landscaping and operations jobs. Legoland expects to employ about 1,000 people, but Jones said most of the hiring won’t take place before late spring.

Jones praised Winter Haven and Polk County officials for quickly approving construction permits.

“The community and county have been absolutely amazing,” Jones said. “I think the county commissioners need commending on how efficient and helpful they’ve been. I say that with my experience in working on other projects in other cities. This has been the best example of how a city has been extremely helpful.”

[ Gary White can be reached at gary.white@theledger.com or 863-802-7518. Join his discussion of books at www.facebook.com/ledgerlit. ]

UK VAT changes

December 27th, 2010 No comments

UK VAT changes for 4 Jan 2011

Overview

The standard rate of VAT in the UK is changing to 20% on the 4th of January 2011!

At play with the Johnsons

December 21st, 2010 No comments

WHEN EDDIE Catz picked up the Multi Site Operator of the Year title at September’s Aspire Awards, Darren Johnson hailed it as a triumph for the “smaller operator”. Indoor Play detailed some of the reasons why the company won the prize in our last issue. In October, we popped into the busy Eddie Catz site in Putney for a question and answer session with Darren and his wife and business partner Maria.

What did winning the Aspire Award mean to you?
DJ: We have won several awards in the last few years and the Aspire Award is another sign that we are being recognised as a company that knows what it’s doing. You can wear a big hat and talk the talk, but unless you know how to back that up with actions, the words mean nothing. A lot of people in the industry have called us and that has been great; I think the smaller operators out there can see where we’ve come from and I hope it gives them a sign of what’s possible through hard work and dedication. As I said on the night, it was a victory for the smaller operators out there, for the many husband and wife or family indoor play centre owners who put their whole life into this business. It’s proof that you don’t need huge backing or to spend millions on a site; what you need to do is to get the basics right, keep your centre clean and tidy and give yourself every chance of making a real difference.

MJ: We had no fat bank throwing money at us and as an operation, we could not afford to make too many mistakes, so every move we have made has been well considered and carefully planned out. We don’t have a fancy marketing company working for us; we do everything in-house. I think one of our primary points of difference was that at no stage did we want there to be one Eddie Catz. I had a background in business consultancy and advertising, while Darren was a former professional on the international squash circuit, as well as manager of a Cannons health club in Fulham. We came into this with a very clear view of what we wanted to achieve. Before we opened in Putney, we had a long-term business plan. We already had a 52-page operating manual, which we update and still use today, we had a marketing plan, a board of directors and ambitions to expand. Our development was always going to be gradual and the biggest challenge when expanding is that you need all of the stars in the constellation to line up.

DJ: Sometimes you might find the perfect location when the money’s isn’t quite there, at others the financials add up but the location might be wrong. We have stuck to our plan throughout, always knowing that the key issue is how you are going to pay for yourselves and your staff.

What are the key attributes in a successful play centre?
DJ: I’d say location. You can have the best kit in the world, the best people and the best operation, but if it’s in the wrong place, you’ll still struggle to drag people through the doors. Having said that, you can also have the best location, but the wrong procedures and standards and that won’t work either.

MJ: It’s really important to understand what your customers want and give them that. I look at it like buying Christmas presents, there’s no point buying your child an X Box if he wants a Playstation. We have added a number of dimensions into our business after realising early that it would be impossible to survive on play alone. In Putney, we run 17 classes for pre-school children each week in our studio, as well as classes and events for local schools. We were the first in our industry to introduce classes on this scale and we were also the first to create summer camps, which have been extremely successful. We are also very big on seasonal events; more than 700 children attended Halloween parties at our three centres this year and we make sure we do it properly. If parents are paying for a ticket, they deserve it to be a big deal and we make sure it is. We also have a Beauty Bar called Mini Diva, which provides beauty treatments for ladies and parties for little girls. We don’t want to simply be seen as a destination for play, but also somewhere that children can come for pre-school development and education.

DJ: It’s extremely important for any centre to constantly be refreshing its offer. There are so many ideas out there that can be adapted for indoor play. If you come into any of our centres, you’ll see things we’ve taken from other sectors and made our own. But do it your own way, for your customers – simply copying other peoples’ ideas is not the way to be different. If you want to inspire your customers, come up with something new.

Was opening your second and third centres different to your first venture?
DJ: We learned from our experiences in Putney and our Wimbledon and Newbury sites are different. In Wimbledon, we took over an existing play centre, which was doing well and making money, but it was becoming tired front-of-house and the back-of-house operation was awful. We could see it had a loyal customer base and believed in its potential, so we took it over and for the first month, ran it under its previous name without changing anything. We then got the cleaners in for two days and got rid of the grot, replaced things like ripped posters, swept the car park, trimmed the hedges. Basically, we gave it a complete spring clean, but we didn’t change very much at all. A customer who had been there two days before came in and said ‘I love the refurb’, which just shows the impact a good clean can have. The site in Newbury was different again – we were looking for a new opportunity and this site was a previous indoor play area that had shut down two years before. When we asked around, it was a similar story to Wimbledon, in that everyone used to use it in the early days and liked it, but it had become run down and tatty and parents had stopped wanting to take their children there. We probably spent around a third as much money on Newbury as we did on our first site, because you certainly learn where and how to invest your money and which areas are most important to your customers. The Eddie Catz brand and Eddie as a character has become iconic in and around your centres. That must be very rewarding.

MJ: We designed him ourselves, and when it came to the look and feel, the kids were very important; we wanted a character they would want to hold and cuddle.

DJ: It’s great when you walk down the high street and see children hugging the Eddie Catz doll in their pushchairs – you feel like you’ve really made an impression. We trade tested him with our customers. We put two out on the counter without saying anything to anyone and the kids always went for the one we preferred, which is the Eddie we sell now.

MJ: We have created a community, but we are also an integral part of the community around each of our sites. In Putney, we are the provider of children’s entertainment on the high street and Eddie has become something of a local celebrity, to the extent that he is helping to switch on the Christmas lights this year. We have been very active in each of our local communities since we opened, working with local schools in particular and both hosting and attending events.

Eddie Catz has obviously been successful, but how have you dealt with the tougher times?
MJ: There came a point, when we realised that we were investing so much time and energy in the brand, we had started to lose sight of the real people in the business. So in the last couple of years, we have done an about face and looked to put some of our own identities back into Eddie Catz. We have always promoted from within and I think the customers can appreciate that. They are happier to know that there are people involved with real investment in the business and sometimes they can be more forgiving because of this. There is a definite connection being made between the government and big business at the moment and people respond better to a family-run, customer facing firm company.

DJ: The team working with us has been exceptional. This is not an industry where you’ll make £150,000 a year as a centre manager, but you do get a broad range of experience of food and beverages, health and safety, dealing with customers and leading a team.

MJ: Sometimes, admittedly, you can wonder why you’re doing it, but we have 200,000 visitors a year coming through our doors and we get an average of one complaint on email a month, and that shows we have a team that’s proud of what they do.

Your children were an inspiration behind you moving into the indoor play arena. How have they impacted on the business since then?
MJ: Our children are very much involved in the business and they have helped us in so many ways. It’s amazing how many times something that seems so complex can be so simple when you ask a child. We were looking at buying a centre in Scotland, for instance, and our 10-yearold said ‘daddy, if you’re flying to Scotland and back twice a week, you won’t be making very much profit will you?’. Of course, that was right, but we hadn’t looked at it like that. Our daughter is now 13 and she helps out a lot in the centre. She has a very good eye for the staff and picks up things that we don’t always see.

DJ: A lot of people get into this business because of their kids and we’ve evolved as our children have got older. We have introduced laser quest and our mini diva parties to reflect the changing tastes of our children. The really important thing is that you don’t pay too much attention to that while taking your eye off the needs of the younger children.

Have your attitudes to customers changed after six years in retail?
DJ: When we do get that one complaint a month, we have become more aware of the need to push back a bit, as long as we are 100% confident in our procedures. We always go into detail, defend the centre and engage with the customer who has complained. More often than not, we can turn that complaint around into a positive and, if it comes from a regular customer, that’s sometimes even better.

MJ: We all come into business having being told that the customer is always right, but in a recession, they’re not always right. It’s even more important now that you stand by your staff and your belief in your standards. Running our centres has changed me as a consumer. I used to look for reasons to complain, now I have a completely different perspective.

What future plans do you have for the Eddie Catz empire?
MJ: We are looking to expand further and want to grow the Eddie Catz brand around the country and into Europe. This could happen in a number of ways, including franchising or opening new sites, but what we’re searching for at the moment is existing sites that are welllocated but have perhaps lost their way or have owners who have decided that the indoor play sector is no longer for them. We have the experience and track record now to take on these opportunities and as long as the location is right, there is always a good chance we can turn a business around. We would be very interested to talk to anyone who feels they might fit our criteria.

Having been recognised as the best in the business, what advice would you give to other operators?
DJ: You have to take the time to step back and look at your own business. The easiest thing in the world is to criticise other operators, while ignoring your own faults. Go and see other indoor play operators, but don’t just look at our industry, constantly be on the lookout for ideas in other sectors. See how people do things, how they present themselves, how they deal with customers. Use your friends. Get them in to use the facility and give you honest feedback. One of the reasons we worked so hard to make Putney right was that we live just down the road and it became like an extension of our living room. You can’t have your friends round when the place isn’t clean and you can’t have their children picking things up off the floor. I didn’t want to embarrass myself and to this day lack of cleanliness drives me potty.

MJ: My advice would always be take your business plan and cut it in half, then assume you as the owner will take no salary for the first three years. Can you still survive? If the answer to that is yes, then you’ve got a chance. If it’s no, then don’t bother. This is not a quick payback industry – after six years, we have worked extremely hard to get three sites. We were disenchanted with what we were doing before and the lack of time we could spend together. But we knew the business would take time to develop. Now, even though we spend more time working, we are together a lot more and it’s under our control.

DJ: More people starting out should listen to the people in the industry who have been there and done it already. Sometimes, just talking to someone else who has experienced the ups and downs could be the key to your success. Competition is getting more intense for all of us, but we’re all in the same boat and we can all learn from and help each other. Speak to your competitors. It’s a difficult time, but there is nothing to be gained from stabbing them in the back or plagiarising their ideas. Pick up the phone or have a beer with other operators, you’ll be surprised how much you can get out of it.

Read the Here

New FEC Organization NAFEC

December 21st, 2010 No comments

Marcus Webb
MarcusWebb@aol.com

INDIANAPOLIS — The International Laser Tag Association has created a new division aimed at serving the family entertainment center industry. The formation of the nonprofit National Association of Family Entertainment Centers was announced in mid-November during the IAAPA Attractions Expo in Orlando, FL. It is expected to grow into a standalone sister association of the laser tag group.

NAFEC presently counts 200 members, all of which are associated with ILTA, which counts 500 members. The organization is offering six months’ free membership to anyone who joins in any of the three membership categories: developer, operator or supplier.

The laser tag association’s board is providing leadership to NAFEC under the direction of ILTA president Davor Franicevich, who owns Laser Tag of Baton Rouge and Laser Tag of New Orleans.

“Once we get the ball rolling, NAFEC may have a life of its own with its own board of directors and separate membership,” said Eric Gaizat, who serves as membership services director for both associations.

The growth of NAFEC’s membership and its development of separate leadership are expected to accelerate during the first quarter of 2011, particularly as the association launches a dedicated insurance program for FEC owners and operators. NAFEC may use ILTA’s insurance company or negotiate policies with a new carrier, Gaizat said.

Gaizat said it’s “premature” for NAFEC to decide if it will produce a trade show, but disclosed that the trade show question is the most frequently asked which is directed to the nascent organization. NAFEC will offer ongoing educational programs, he said.

NAFEC also announced the formation of the Supplier Advisory Council, which includes U-Profit’s Bill Carlson, Amusement Entertainment Management’s Frank Seninsky, Prime Play’s Nathan Jones and Agile Software and Marketing’s Scott Drummond.

Carlson and Seninsky were both members of the International Association for the Leisure and Entertainment Industry, which folded into the International Association of Amusement Parks and Attractions. Both men were vocal critics of IALEI’s merger with IAAPA, which took place in October 2009.

Sources said the Supplier Advisory Council is “very loosely” affiliated with NAFEC. However, any association of Carlson and Seninsky with the new FEC association — no matter how informal or arms-length — is bound to raise questions about whether the faction views itself as a rival to IAAPA for operator loyalty.

NAFEC’s announcement of its birth provided a hint that such an interpretation may not be unwarranted. “Many [FEC] operators are concerned that their ability to be treated as equals with other high-profile members of [IAAPA] is nonexistent,” the new organization claimed. “We know what it is like to be a member of a large association where you are spoken at instead of spoken to. Our objective is to make each member feel important to the industry as a whole by taking the time to work with them individually and use those experiences to assist other members in similar circumstances.”

NAFEC said its mission is “to help our members become better informed through our research, services and communications with all levels of the industry … to provide our members with up-to-date data on safety, operations, marketing, seminars, trade shows and … to give [members] the knowledge and resources to grow their business and increase revenues.”

NAFEC’s launch announcement also said: “Our aim is to be the voice for the small business FECs and provide a forum for operators to share innovative ideas, learn from industry professionals and consultants, develop effective marketing strategies and address industry obstacles.”

Parent association ILTA was formed in 1996. Just over half of ILTA’s membership is based in the United States. National Association of Family Entertainment Centers is online at fecoperator.org and can be reached at (317) 786-9755.

Santa Cruz Beach Boardwalk carousel celebrates 100th anniversary in 2011

December 8th, 2010 No comments

A dying breed of carousel celebrates its centennial in 2011 at the Santa Cruz Beach Boardwalk.

The 1911 Looff Carousel, simply called the Merry-Go-Round at the Beach Boardwalk, was built by Danish woodcarver Charles Looff, who created Coney Island’s first carousel in the 1870s.

What makes the Beach Boardwalk’s carousel unique is the ring machine, one of fewer than 20 working dispensers in the U.S. Riders lean off their horses, grab rings from a dispenser arm and toss them into a clown’s mouth as the carousel spins.

It’s the most fun you’ll ever have on a carousel, with the ring-toss element turning an otherwise sedate kiddie attraction into a challenging and thrilling ride. The Beach Boardwalk goes through about 85,000 rings annually, with many riders keeping the 1 1/2-inch diameter rings as souvenirs, officials say.

The Beach Boardwalk made the mistake of briefly discontinuing the ring toss in the 1970s. Ridership dropped 75% before the park was forced to restore the popular pastime.

Adding to the charm of the 100-year-old carousel in Santa Cruz are a pair of rare pipe organs and the 73 hand-carved horses with real horsehair tails.

Looff’s son, Arthur, designed the Beach Boardwalk’s 1924 Giant Dipper wooden coaster, now designated a National Historic Landmark.

Santa Cruz Beach Boardwalk also plans to upgrade its Freefall kiddie drop tower in 2011, replacing the old ride with a taller tower with greater capacity. The new 14-seat, 34-foot-tall Moser Rides drop tower is expected to open on Feb. 19 over Presidents’ Day weekend, officials said.

Looking further ahead, 2012 could see the addition of a new coaster at the Beach Boardwalk. Screamscape reports the seaside amusement park may replace the relatively mild and compact 1992 Hurricane with a new steel coaster.

Copyright © 2010, Los Angeles Times

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Cool de Sac Awarded for Best Children’s Entertainment and Kid-Friendly Amenities

November 8th, 2010 No comments

Miami (Vocus) September 20, 2010

Cool de Sac, the family entertainment center that combines delicious and nutritious cuisine, with games and entertainment for kids, was recently awarded “Best Children’s Entertainment” by South Florida Parenting Magazine, the most valuable source of parenting information and local resources for families in South Florida, and “Most Kid-Friendly Amenities” by MyKidsPlate.com, an Orlando-based kid-friendly dining guide.

Recognized in the July 2010 Kids Crown Award issue, the “Best Children’s Entertainment” award was given to Cool de Sac to honor the family establishment for its intellectual games and various play areas, which include stations for art, blocks, games, tots, a play unit, a salon and an electronic and interactive games area. In addition, the family entertainment center also offers workshops for mommies and their little ones to bond and learn through play.

Cool de Sac’s second award was rendered by MyKidsPlate.com’s Platinum Plate Awards, awards recognizing family restaurants for having outstanding kid-friendly establishments. The “Most Kid-Friendly Amenities” award was presented to Cool de Sac for its safe and clean highchairs; changing tables in both men’s and women’s restrooms; kids’ cups with bendable straws; and Step-n-Washes, a step pad that that allows kids to wash their hands on their own.

“We are honored to receive the two well-recognized awards,” said Amy Madson, director of operations. “Cool de Sac is a family entertainment center not only built for children, but for parents as well. At our establishment, we strive to deliver high-quality food and service, while also making it a fun and safe place for kids.”

About Cool de Sac:

Cool de Sac, located in the city of South Miami, is a family entertainment center not only built for children, but for parents as well. The family establishment strives to deliver high quality food and service, while also providing a fun and safe venue for children. Providing its families with intellectual games and activities, its play areas include stations for arts, blocks, games, tots, a salon, a play unit and an electronic and interactive games area Lightspace® Play. For more information about the family entertainment center, please visit www.cool-de-sac.com .

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Brick-or-Treat? Not next year at Legoland

November 1st, 2010 No comments

October 29, 2010

By this time next year, we expect to have been inside the gates of Legoland Florida, the under-construction attraction where Cypress Gardens theme park once stood.
But don’t look for special Halloween events there in 2011. General manager Adrian Jones said last week that because the park would be new, holiday-based programming would be delayed until 2012.

California’s Legoland has been running a Brick-or-Treat promotion this month. Specific areas of the park are open after hours for treat-or-treating, costume contests, a dance party and a light show.

Legoland Florida, set to open next October, is already selling one-day tickets and annual passes at a pre-opening rate through Dec. 31. Annual passes for adults and children go for $99. During the special offer, one-day tickets will be $65 for adults, $55 for ages 3-12. (One-day tickets will be $10 more after Dec. 31.)

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The Incredible Pizza Company Partners with Creative Works

October 25th, 2010 No comments

After years of research and analysis, the Incredible Pizza Company chose to add laser tag to their corporate sites and partnered with Creative Works to design and build their arenas.

Incredible Pizza Laser Tag Arena

PRLog (Press Release)Oct 22, 2010 – After years of research and analysis, the Incredible Pizza Company based in Springfield, Missouri with over 20 franchised locations around the U.S. chose to add laser tag to their corporate sites. As a highly respective company this entertainment chain has grown from humble beginnings to become one of the most unique family fun centers in America today. With an emphasis on family values and offering a clean and safe atmosphere for people of all ages, the company partnered with Creative Works to create the first laser tag experience for their store in Springfield.

To make room for the laser tag area, they removed another attraction and went to work converting the space to prepare for the arrival of their custom arena. A separate room was carved out for the briefing and vesting areas to allow for efficient game rotations to help maximize revenue. As part of their package, a large lighted archway was built and installed by the Theme Team at Creative Works to attract guests from across the arcade to the laser tag area. Additionally, the center of their arena had an illuminated 10 foot high prop with a laser ball projecting over 50 laser beams in a 360 degree sphere. Mixed with the fog and the black lights, the lasers made for an incredible light show inside the arena.

“It was a pleasure to meet and work with this group,” commented Jeff Schilling, Founder of Creative Works. “Their professionalism and commitment to providing the best guest experience was great to see.”

Due to the huge success of the first arena in Springfield, the Theme Team has since added four more laser tag arenas to new Incredible Pizza locations – Draper, Utah; Davenport, Iowa; Memphis, Tennessee; and Mexico City, Mexico. In each of these locations, they chose the popular Space Quest themed laser tag arena and added a few extra bells and whistles to really drive home the WOW effect.  Additionally, they put in an observation window for spectators to view the game in play and create more interest for those who hadn’t played before.

“We are proud to partner with such a great company and look forward to the future,” said Schilling.  Stay tuned for future sites coming online by America’s Incredible Pizza Company.  http://www.incrediblepizza.com/

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Creative Works Theme Factory builds and designs attractions for family entertainment centers. We provide laser tag arenas, black light miniature golf, our Lazer Frenzy laser maze attraction and theming in general. www.thewoweffect.com
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Legoland Florida tickets, passes already on sale for October 2011 opening

October 22nd, 2010 No comments
By Dewayne Bevil, Orlando Sentinel
4:05 p.m. EDT, October 21, 2010

WINTER HAVEN — Not one plastic block is in position at Legoland Florida, but the theme park has started selling tickets for admission once it opens late next year.

An annual pass that will sell for $99 through Dec. 31will allow entry from the day the park officially opens in October 2011 through all of 2012, park executives announced Thursday. Single-day tickets sold through Dec. 31 are $65 for general admission and $55 for ages 3-12 and ages 60 and older.

Future guests can buy tickets on the park’s website, LegolandFloridaResort.com.

Once Legoland opens, the public will have access to 50 rides and attractions geared to children as well as minature scenes created out of Lego‘s famed plastic building blocks.


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Among the Florida scenes to be portrayed: Kennedy Space Center, Daytona International Speedway, Key West‘s Mallory Square, antebellum mansions of the Panhandle, and Polk County‘s own Bok Tower, the park announced during a site tour Thursday. The region’s other theme parks will not be represented.

General Manager Adrian Jones described different areas of the Winter Haven park, including a medieval-themed segment called Castle Hill. “There’s a perception in Central Florida that you have to build a castle in order to have a successful theme park,” Jones said. “So we built one.”

The centerpiece of Castle Hill will be a new indoor-outdoor roller coaster called The Dragon.

The demographic focus of Legoland theme parks, owned and operated by Merlin Entertainments Group, are 2- to 12-year-olds.

“We don’t do white-knuckle roller coasters, but we do pink-knuckle roller coasters,” Jones said before introducing the XTreme area, which features the Lego Technic Test Track coaster and a water-carousel ride.

Legoland Florida will be constructed where Cypress Gardens operated from 1936 to 2009. Some of the site’s old rides will be repurposed for the new park: the Swamp Thing suspended coaster, for example, will become Flight School in the Lego City area, and the Triple Hurricane wooden roller coaster will be reborn as Coastersaurus in the Land of Adventure.

Cypress Gardens’ famed ski show will be revived as a water-stunt show, and the Island in the Sky attraction will be rethemed as the Flying Island, on which guests will be elevated for views of Lake Eloise and the entire park.

“It will be a focal point of our attraction,” Jones said.

The park is primarily in a demolition phase right now. About 100 designers are working on miniature Lego scenes in six or seven countries, said John Jakobsen, managing director of Legoland Parks Operating Group.

Merlin is investing at least $100 million on the site’s transformation, he said. Having Cypress Gardens’ infrastructure in place is expected to keep the company’s costs down.

“That was a big benefit for us,” Jakobsen said.

About 1,000 people are expected to work at Legoland once it’s open; most of them will be hired in the six months leading up to opening day.

Dewayne Bevil can be reached at 407-420-5477 or dbevil@orlandosentinel.com. Read the Theme Park Rangers Blog at OrlandoSentinel.com/TPR.

Legoland Florida executives revealed admission prices and other details about the Winter Haven theme park, set to open in October 2011.

Single-day tickets and annual passes are now available on the park’s website (http://www.legolandfloridaresort.com. A special pre-opening annual pass offer for $99 will be available through Dec. 31, and will allow admittance for after the park opens next October and through all of 2012.

Single-day tickets are now on sale for $65 general, $55 for ages 3-12. That offer is also available through Dec. 31.

A lifetime pass is sold for $2,500.

Other details revealed Thursday include some of the Florida icons to be constructed from Lego blocks in the park’s Miniland U.S.A. Guests will see representations of the Daytona International Speedway, Kennedy Space Center and more — but not other theme parks.

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