The Sacoa PlayCard System is easy to use, comfortable and friendly for both the customer and staff.
Basically, system works like this: Customers buy a card (either from a self service kiosk or a human-operated cashier station) and add any amount of value they wish on it. By swiping the card at the readers placed on every game they activate each machine. Every game may be priced individually and prices may be changed according to specific time/date schedules.
Control & Reliability
The Sacoa PlayCard System allows management of any number of facilities, from large outdoor parks to small stores, with ease and efficiency. It gives the operator full control of the store, both in terms of management, control and security. All Sacoa PlayCard customers agree that the system is a peerless tool, extremely reliable, flexible and versatile.
Management Information & Marketing tools
The system offers prompt reporting and rich auditing features, enabling better decision-making based on hard facts. Managers’ time is freed to cater to customer needs, motivate personnel and general operational oversight.
Its unique features designed for creating promotions and marketing strategies allow the operator to implement promotional policies and discount offers to ensure customer satisfaction and enhance customer loyalty.
Sales Increase & Expansion Rate acceleration
The Sacoa PlayCard System contributes to the sales of every location where it is installed -sometimes way beyond customer’s expectations- and helps eliminate hidden operational costs. Revenue increase together with elimination of cash float generally offset a substantial part of the debit card system installation. Performance has repeatedly been reported as a key factor for immediate increase in the rate of expansion of chain stores.
One of Sacoa PlayCard System’s advantages lies in its having been created and designed based on actual needs of the industry. The system is constantly being updated and improved, and has never incurred the usual errors some competitors have had to deal with. This, together with the company’s policy of letting the customers’ needs dictate the features of the system is paying off, both for customers and for Sacoa. New developments enhance the original features that made Sacoa PlayCard the leading system, such as ultra-flexible pricing, VIP pricing, Time based play, world class customer support and Sacoa’s policy of no-charge, unlimited support and upgrade.
Sacoa POS: The traditional Sacoa cashier station has been redesigned into a full-blown POS terminal, with an extensible, user-definable and friendly touch-screen interface. This unit is now capable not only of selling and recharging cards, but retail merchandise as well. Furthermore, it allows payment in cash, credit card and tender.
Plug-in Integration: The versatile plug-in enhanceable Sacoa POSserver allows our customers to keep their in-house POS system and have it manage the operation of the Sacoa System transparently. Plug-ins have been implemented for various custom requirements such as enabling payment by posting a transaction to a hotel guest account via their Timelox room key, automated downstream data injection to corporate data warehouses and accounting systems, etc.
Redemption Management: A high-end redemption management and inventory control system has also been integrated with the system. It implements an extremely streamlined workflow, based on wireless bar-code scanners, enabling multiple attendants to simultaneously take care of several customers each. The back-of house portion of this system implements full multi-warehouse company-wide inventory control with automated entry of received merchandise information.
E-Ticket Adapter: The E-Ticket Adapter allows games to issue “E-Tickets” or paper tickets. The PlayCard E-Ticket Adapter can simulate and control standard ticket-dispensing mechanisms, keep track of tickets awarded by games and can optionally credit them to the player’s card. The E-Ticket Adapter can also be used to prevent tickets from being dispensed under certain circumstances, such as birthday parties.
Amusement Parks solutions: The needs of amusement parks have also been taken into account, and the system now offers an incredible array of features that enable pay-as-you-go as well as passport-based ride access and access control in any combination.
The Sacoa PlayCard System has been installed in some of the most successful Amusement Parks in the world -such as Wonderland Park (Dubai), Al Sha’ab Leisure Park (Kuwait), La Gran Aventura (Colombia), Vulqano Park (Ecuador), Hawally Park (Kuwait), Jungleland (Saudi Arabia)-
resulting in a 20% to 30% increase in revenue due to the system’s strong marketing features designed to enhance customer loyalty.
Reservations Management: An easily customizable and fully integrated facilities management / party setup subsystem is now also available. It allows scheduling of facilities, resource rental, batch creation of guest cards with any desired set of gaming credits and/or entitlements, etc.
Customer Registration Management: A set of tools that enable a customer’s web-design team to create sites for customer registration, remote card recharge and demographic analysis has also been released.
New Sacoa PlayCard Wireless System: This is a simple and fast solution that needs no wires run to or from the games or turnstiles, since the information is transferred between the server and the controllers within the games through the Sacoa Access Points distributed through out the store. It is fully compatible with wired operation (operation and functionality of the system as a whole is independent of the connection method), and it offers inexpensive and fast installation, ideal for traveling fairs and amusement parks.
On top of all this, the Sacoa PlayCard System includes additional services at no extra cost, such as the design of the electrical and system network wiring for games and cashier stations; Marketing Consulting (price strategies, discounts and strategic alliances with other companies); employee training on the system’s operation (from cashier operators to administrative staff and managers); free software upgrades and new developments for the PlayCard System; and a 24/7 technical support help desk.
Furthermore, the company offers its know-how on FEC management for optional services such as selection of an ideal mix of simulators, videogames, redemption games, kiddy rides and family rides; game layout design; assembly, installation and programming of the games at the FEC; design and development of the redemption operation and development of training procedures for specific staff.
