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Party Around the World

July 27th, 2009 No comments

standleeParty Professor – Beth Standlee

As my company approaches the four-year mark being in business, I must say that I’ve been privileged to learn as much as I teach. Recently, I was invited to speak at the DEAL show in Dubai. This show is the largest entertainment and leisure event in the Middle East. I have a lot of experience with events, parties, seminars and tradeshows. However, this party had a lot of unknowns for me. I was surprised at how nervous I was and am reminded that new sales people and event planners probably feel the same way about each new event as I felt about all the unknowns of this big adventure.

Geography is not my thing. I barely know where I am when I travel in the U.S., so you can guess that I was in for a lot of learning. Having the lay of the land was more than understanding how to get from the airport to the hotel. There were many languages and unfamiliar dress and customs. I was consumed with worry about whether I would fit in. I was particularly concerned that my loud, opinionated, female, Texan style might be offensive or misunderstood in a country so different from home.

Dubai is one of the wealthiest cities in the world. When I arrived at the airport, it looked as if the light fixtures were sculpted from gold. I was also pretty exhausted from the extensive coach travel. I was actually accompanied by an industry friend from Embed/LAI Games. It gave me comfort and confidence to have a fellow Texan with me as we made our way to the hotel.

The next day, I found the tradeshow floor and the familiar line to pick up your badge in order to obtain entry. Interestingly enough, they had a red carpet rolled out for an important group of dignitaries who opened the show. It was quite exciting and funny to watch the leaders enter in their formal ceremonial gold robes followed by a goofy mascot that we would find in any family entertainment venue!

One of my most memorable moments on the show floor was when I ran into the hillbilly-themed Shoot Out gallery. I took a picture and laughed out loud because I had actually agonized with one of my friends that I wasn’t sure a hillbilly in Dubai would be the best thing for the program. I was so glad to see that game and honestly felt there might be a place for me at this event after all.

It was my good fortune that industry professional Frank Seninsky attended and spoke as well. Frank encouraged and escorted me to the Mall of the Emirates and to the Dubai Mall. My trip would not have been as meaningful if I had missed either of these outings. The Mall of the Emirates houses a ski lodge on the inside. It’s unbelievable. It was also full of families on a Sunday night. To me, it’s difficult to imagine a giant ski lodge in a mall in the desert. But it’s there. I saw it myself. I picked up the birthday party brochure (of course) and know that I must have looked like a country girl as I tried to wrap my head around this incredible feat of family entertainment.

The next day, I had the good fortune to listen to one of the operators of the ski venture and of Magic Planet. It was fascinating to listen to him explain the earth-friendly processes of the ski attraction. They reuse and recycle the melting snow four times, and much of that water is used to help cool the mall. This same group owns Magic Planet, a 93,000-sq.-ft. FEC with every type of entertainment venue you can imagine. They used the space in such a great way that I told my husband it must have been 200,000 sq. ft.

I did notice that there appeared to be no party or meeting rooms. I still wonder what that’s about because they did have party brochures. My brain has been spinning as I try to understand how they sell events. Language was a slight issue, so I did not ask enough questions. I’m not typically shy, but I’m not usually that far out of my comfort zone either.

On day two, I had the honor to speak to the largest group of attendees of any of the seminar sessions. My class focused on implementing a one-hour training program for the front-line staff. Any of you who have attended my training knows that I always start the session with high-energy music. I was delighted that they knew James Brown in Dubai and that a couple of people were willing to do the Cupid Shuffle with me. Everyone likes to party.

The session was terrific. Whether we are here in the U.S. or halfway around the world, team issues and training are the same. We all deal with keeping our staff motivated, focused and encouraged. I was so pleased with the response.

If you are a new sales manager, event planner or birthday coordinator, I want to encourage you to not worry about whether you are qualified to be where you are. You have the job. Someone believes you will do a great job. Each time you hold a new event there are many unknowns. However, the thing that you should always know is that you are planning fun for the people you serve. We are in an industry that is predisposed to having a good time anywhere in the world. Stay focused on serving your guests and providing them a memorable experience, and every party you hold will be a success.

In Dubai, I learned that entertainment and leisure is the same no matter where we go. Families, moms, dads, brothers and sisters are the same whether they wear jeans or robes.

I want to extend a personal thank you to those of you who faithfully read the Party Professor column and hope that you have enjoyed my glimpse of partying around the world. If you would like to see some great pictures captured by Frank, please email me at beth@trainertainment.net, and I’ll send you a link.

Categories: Advertising, Indoor FEC, Marketing Tags:

MAKE MY DAY~!

July 27th, 2009 No comments

A PartyCenterSoftware.com customer, Hey Day Family Fun Center, gets big accolades from industry magazine, Replay Mag.
As Hey Day reaches it’s second birthday, people around the industry are
taking notice of the unique approach and their ability to capture their
customers imagination. Hey Day has everything from dynamic mini-golf to
space-age laser tag and tons of exciting arcade and redemption machines
to satisfy everyone.

Hey Day also takes a special approach to parties and events. Providing a very high level of customer service and bringing the best in attractions is what brings the customer back time and time again. Congratulations to Brad Little, GM, and the entire Hey Day team.

FACEBOOK LINK
TWITTER LINK

Categories: Indoor FEC, News Tags:

Cedar Fair feeling the recession’s pinch

July 27th, 2009 No comments

Article published July 24, 2009
ROLLER-COASTER ECONOMY
Cedar Fair feeling the recession’s pinch
Customers packing lunches to save money

By LARRY P. VELLEQUETTE
BLADE BUSINESS WRITER

SANDUSKY – When Ben Balazs made his annual pilgrimage to Cedar Point
this month with six friends and family members, he did something
different to save money: He packed his lunch.

“We went outside and ate outside, and did a sit-down meal for dinner
so we weren’t spending a lot of money on food,” the 17-year-old Bedford
Township resident said.

Unfortunately for Cedar Point’s parent company, he wasn’t alone.

Yesterday, Cedar Fair LP
said attendance at its amusement parks this summer has dropped 11
percent and revenues 12 percent from the same period a year ago. It
blamed the drops on cool weather and a turgid economy.

The company, based in Sandusky, owns Cedar Point and 10 other
amusement parks, six outdoor water parks, an indoor water park, and
five hotels.

Cedar Fair
said that through Sunday, its revenues were $452.6 million, down $62.3
million compared to last year. Attendance was 10.2 million visits, a
decrease of 1.2 million visits.

Meanwhile, average in-park spending fell 2 percent to $39.52 per
visitor. Nonpark revenues, including resort hotels, fell 12.4 percent
to $50 million from $56.2 million a year ago.

“We anticipated this would be a challenging year for our operations
when compared with our record-breaking results in 2008,” Dick Kinzel,
Cedar Fair’s chairman, president, and chief executive officer, said in
a written statement. “Since the July 4 weekend, attendance and revenue
trends have improved somewhat across the regions in which we operate,
although overall results since then still remain slightly behind last
year.”

The amusement park industry

- which use to tout itself as largely recession-resistant – can’t
beat back assaults this summer from both a faltering economy and bad
weather, industry watchers said.

“No question that the economy is affecting our industry this year,
and the weather has been a major problem in the northern states and
especially in the East Coast states,” said Gary Slade, publisher of
Amusement Today, a 3,000-circulation magazine that caters to amusement
industry executives.

“The parks that I’ve spoken to are all off on their gate count
because of the economy, and off on their [per-guest] spending,” Mr.
Slade said. “Most are telling me that, where the guests in the past may
have come to the park for the whole day and purchased two meals in the
park, they’re buying one meal and then either packing a lunch or eating
off the grounds to save money.”

Cedar Fair said its performance in the first half of the 2009 season included 39 fewer operating days than a year ago.

The second half of the season will have an additional 70 operating days at its parks compared to a year ago.

The company has been aggressively discounting admission prices to
lure customers in the midst of the recession. Mr. Kinzel indicated the
practice would continue as the summer wears on.

Also yesterday, Cedar Fair
said it has finalized the sale of 87 acres near Toronto. Vaughan Health
Campus of Care will pay $50 million for the land, which is adjacent to
Canada’s Wonderland amusement park and Cedar Fair will use the money to
pay down its debt.

Contact Larry P. Vellequette
at: lvellequette@theblade.com
or 419-724-6091.

Categories: News, Theme Park Tags:

Cedar Point to host 2010 Ironman-length triathlon

July 21st, 2009 No comments

CLEVELAND, Ohio — A new long-course triathlon likely to attract top talent from around the world is on its way to Northern Ohio.

Next fall, newly founded race presenter Revolution3 will stage both full and half Ironman-length triathlons from Cedar Point amusement park, starting from Sandusky peninsula and fanning out into Erie county.

At stake for professionals is a prize purse worth $150,000, a sum
rarely seen outside the branded Ironman series. Amateur competitors are
likely to be lured by distinctive family-friendly features, including
special access to the park and high-tech athlete tracking.

“It’s just an amazing venue,” said Heather Gollnick, Revolution3’s director of marketing
and a competitive long-course triathlete. “Everything you need is there
on site. People can literally walk out the door from the hotel onto the
beach.”

The race, set for Sept. 12, 2010, will begin on the shore outside
Hotel Breakers, which will open early that week to welcome athletes and
their families. From that point, competitors will swim either 1.2 miles
(in the half-Ironman race) or 2.4 miles along the peninsula’s east side.

Bryan Edwards, sales promotions manager for Cedar Point, said spectators should be able to view the entire swim leg of the race from the beach.

Upon exiting the water, athletes will transition to their bikes in a
parking area, then tuck in for a 56- or 112-mile ride through rural
Erie County. Details of the course are still under discussion with
police and county officials, but a tentative route shows multiple
passes through Huron, Milan, Berlin Heights, and Birmingham.

Finally, the run. Once off their bikes, athletes will complete either one or two loops of a 13.1-mile course along Cedar Point causeway and through downtown Sandusky.

The finish is likely to be somewhere on the grounds of Cedar Point.
“That’s what guests and families will be most interested in seeing,”
Edwards said. “It’ll be a first for us, but it’s something we thought
we should try.”

Kevin Park, a competitive triathlete in Chardon, said he suspects
the bike and run courses will be “flat, boring, and probably windy,”
but still called the area “a great place for a race.”

cedar-triathalon

Judging by responses from the one event Revolution3 has mounted to date, a half-Ironman race last month at Quassy Amusement Park in Middlebury, Conn., it’s clear the company knows how to stage triathlons.

“They attracted a good field of pros,” Park said, alluding to
winners Matty Reed and Miranda Carfrae. “For a first-time race, it was
pretty impressive.

“This is not a fly-by-night group. These are athletes and people who
know what athletes are looking for. I think it’s going to draw really
well … There’ll be high-profile people who will show up looking for a
payday.”

But athletes aren’t the only people Revolution3 is taking into
consideration. Spouses, relatives and children are also high on the
presenter’s list of priorities.

In the days leading up the race, Edwards said Cedar Point
plans to hold a series of special events for triathletes and their
guests, including possible evening openings of rides and other
attractions. Each participant will receive two complimentary tickets to
the park that weekend, he said, along with two shirts, a medal, and
various athletic accessories from Revolution 3.

During the race, families also will be able to follow their loved
ones in real time by means of custom GPS devices, which will relay each
athlete’s progress to a Web site. It’s a feature bound to make life
easier for spectators in a race even the fastest will take eight or
nine hours to finish.

For triathletes in Northeast Ohio, the timing could hardly be
better. Revolution3 arrives on the market just as the Mentor-based
Greater Cleveland Triathlon has discontinued its half-Ironman race, the
longest event of its kind north of Columbus.

By offering both 70.3- and 140.6-mile races, Revolution3 fills two
important gaps, offering practical, local alternatives to the popular Ironman brand, whose events tend to sell out quickly and are only available in surrounding states.

“Right now, a lot of people are excited just because of the
location,” said Ken Beech, a member of the Cleveland Triathlon Club
planning to make the Cedar Point race his first Ironman-length event.

“For either of these distances, you kind of have to travel, and with
kids, it can become too much to take on. Here, the family will have
something to do while I’m out abusing myself.”

With entry fees of $500 and $250 for the two main distances, the
Cedar Point race costs about as much as Ironman events. A September
timeframe places Revolution3 in the vicinity of Ironman races in
Kentucky, Michigan, Wisconsin and Ontario, Canada.

Registration for Revolution3 opens in August or September.

Categories: News, Theme Park Tags: